The name Application Support itself suggests the definition of what Application support actually is comprised of. This is described as the phenomenon of supporting a particular application or else a set of applications together. Application Supports can be termed as a Service by the IT department i.e by the developers , analysts and testers to be held responsible of the proper functioning of the application they have developed for the client. This includes the ability to understand, analyze a given issue/problem, diagnose it and to find the root cause for the same. This is followed by solving the problem or assigning the problem to the relevant person/team for further analysis if it does not lie within the application analyst's area of responsibility. It basically involves providing technical, procedural and process support for the assigned functional area.
The IT professional who performs Application Support is named as Application Support Engineer. The role of an Application support Engineer is to provide the technical support regarding a particular of software that is being used to meet a specific business requirement. As this definition seems to appear as a broad definition, the core roles and responsibilities of an Application Support Engineer may vary depending on the industry/client they are working for. Some Application Support Engineers are responsible for only the database management, while others might have to work on the programming end of an application. The focus of an Application Support Engineer may differ from requirements/needs of the Business that are handling. The vital role of the Application Support team can be described as the person who will strike a balance between both the technical knowledge and the people management skills.
As the world is enhancing itself with the latest technologies each day, the Application Support Engineers are being employed by a number of organizations across a wide range of industries. Application Support Engineers can also work for a particular agency and can handle several different clients. When it comes to real world work environment, the typical role of an Application Support Engineers often needs collaboration within the team, across the teams, with the client/business and also with the end users as well.
Below are the attributes that are essential to develop a successful career within Application Support
Web Application Support
The concept of a web application is nothing but client server computer program which the client runs in a web browser. This will include the client side logic as well as the User Interface. The Web Applications are also known as the Web apps in short. A web application can also be simple defined as the applications which will run in a web browser.
This is nothing but a computer program that will make use of the web browsers and the web technologies in order to perform the tasks over Internet.
A web-based application is a program that can be accessed over a network connection using HTTP, rather than it being existing within the memory of any particular device. The examples of the web applications will include : shopping carts, file conversion, file scanning, video editing, online spread sheets, presentation tools, Gmail, yahoo etc.
Web Applications are widely categorized into 6 different types as below
Bigdata Application Support
The Big data Applications are a wonderful combination of very powerful things like Innovation, competition and productivity. Big data Applications will help the organizations to interpret the large chunks of data in a very faster manner.
This will in turn improve the productivity of the firm and also the helps to develop the latest or trending data driven products and services. In this way Big data applications are creating a breakthrough in a wide variety of industries. In short this can be termed as a revolution.
Big data is defined as the large and complex/complicated unprocessed form of data. And this type of data is difficult to handle with the conservative methods that are being used for data processing. Hence the big data tools are used in this scenarios which will analyze the complicated data sets or to systematically extract the information from the data sets as per the business needs .
The vital goal of big data analytics is to help the organizations take complex business decisions by enabling the people like data scientists, predictive modelers, and other analytics professionals to analyze extremely large data sets, as well as other forms of data by making use of the most conventional Business Intelligence(BI) tools.
Big data is widely used in the fields like :